CONSULTING SERVICES

Custom Learning Development Services
ID can custom develop web-based or computer based learning solutions around your business critical systems.  All solutions are AICC/SCORM compliant and can be integrated with your Learning Management Solution.

End User Analysis and Planning Services
To make sure that companies receive the kind of training and support they need to implement training need that meet business goals, ID will conduct a comprehensive user gap analysis of a client’s needs and deliver a customized training and support plan.

Change Management Services
Implementing or upgrading your SAP business solutions involves many changes in the organization and in the way employees carry out their daily tasks. ID will help clients develop a realistic, well-designed Change Management plan making certain that employees understand the nature and purpose of those changes and adapt to them quickly and enthusiastically.

User Training and Performance Services
Training and supporting various user communities is a crucial factor for a rapid ROI. Once Training and Support plans are complete, ID can help that plan, developing content, delivering classroom training, e-learning, documentation, and knowledge management using the most appropriate tools and techniques.

VALUE PROPOSITION

The unique aspects of our value proposition for ID include the following:

• CBT/WBT Quality – ID creates custom learning solutions that not only educate the end user, but also create a fun learning environment as well.

• End-User Focus – The end user is at the center of every solution we develop.

• Role-Based Approach – We use time-tested methodologies and the best tools on the market to build high-impact learning solutions.

• Competency-Based Emphasis – Our solutions focus on the knowledge gained of those who actually perform the work.

• Partnership with Clients – Our blended team approach utilizes the skills and talents of both ID and our clients.

• Outstanding Project Management Process – Our project management process helps guarantee the solutions wee develope are on time and within budget.

Consulting Methodology (next page > )